The National eHealth Authority informs the public that scheduled upgrade works on the website of the National Contact Point for eHealth in Cyprus (NCPeH CY) will take place from September 30, 2026, at 06:30am, until October 5, 2026, at 11:00pm.

During the works, the platform will not be available to the public. According to the announcement, the upgrade is part of the continuous improvement of digital health services, aiming to further enhance the security, reliability, and efficiency of the services provided to citizens and healthcare professionals.

The National Contact Point for eHealth serves as a key pillar of the European Union’s cross-border electronic health services, enabling the secure exchange of health data between Cyprus and other member states participating in the MyHealth@EU system.

Through the platform, citizens have access to their Patient Summary and ePrescriptions while traveling in other participating European countries, facilitating medical care outside Cyprus.

For more information, the public can contact the customer service call center at 1419. The National eHealth Authority apologizes for any inconvenience and thanks the public for their understanding and cooperation.