What are Electronic Cross-Border Health Services?
Electronic Cross-Border Health Services are digital services that enable the secure exchange of health information between European Union member states. They ensure that citizens receive better and safer healthcare when temporarily residing or traveling in another EU country.
These services operate through the European infrastructure MyHealth@EU and ensure that health information is exchanged in a secure, interoperable, and standardized manner—always in accordance with applicable legislation and with the patient's consent, where required.
Requirements for Accessing the National Contact Point for eHealth Portal
Access to the National Contact Point for eHealth portal is granted exclusively to authorized healthcare professionals (doctors and pharmacists) involved in providing Electronic Cross-Border Health Services.
Required for access:
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An identified and activated Gov.cy account.
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A valid security certificate installed in the user's web browser for secure authentication.
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Explicit consent from the citizen, where required, prior to accessing their health data.
Access to health data is permitted strictly for healthcare provision purposes, adhering to data protection laws and the procedural rules of the National Contact Point for eHealth.
Healthcare Professional Information
Basic Information for Doctors and Pharmacists
Healthcare Professional Services
Services
Patient Summary
Contains essential health information to ensure accurate, safe, and timely treatment for the patient.
ePrescription and eDispensation
Allows a patient to receive a prescription issued by a doctor in their country of permanent residence and fulfill/dispense that prescription at a pharmacy in another EU country.
Original Clinical Documents (Available soon)
Documents containing health information such as laboratory result reports, hospital discharge summaries, and medical imaging reports.